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Terms & Conditions

Introduction

This website is owned and operated by NICDC Logistics Data Services Limited (NLDSL) (“Company", "Owner," "we," "our," or "us"). Your access to and use of this website are subject to these Terms and Conditions and all applicable laws.

Definitions

For the purposes of these Terms and Conditions, the following definitions shall apply:

  • "Website" means [www.nldsl.com] and all associated subdomains, mobile applications, and digital platforms operated by NLDSL.
  • "User," "You," or "Your" refers to any individual or legal entity accessing or using the Website.
  • "Services" means all products, services, content, features, and functionalities made available through the Website.
  • "Personal Data" has the meaning ascribed under the Digital Personal Data Protection Act, 2023 (DPDPA).
  • "Intellectual Property" includes trademarks, copyrights, patents, trade secrets, and all other proprietary rights.
  • "Applicable Laws" means all laws, regulations, rules, and guidelines of the Republic of India as amended from time to time.

Assent/ Acceptance

By assessing this website either directly or through any hyperlink, or purchasing any product or Services offered by us, you engage in our “Services” and agree to bound by the Terms and Conditions including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These terms of Services apply to all users of the site, including without limitation vendors, buyers, customer, merchants, browsers or contributors of content. You acknowledge and agree that website may use your personal information in the manner described in privacy policy which sets forth how information collected about you is collected or used. If any part of the terms and conditions are unacceptable to you, you should discontinue its use immediately.

Eligibility

By using this website, you represent and warrant that:

  • You are at least 18 years of age or have legal parental/guardian consent.
  • You have legal capacity to enter into a binding agreement.
  • All information you provide is accurate and complete.
  • Your use of the Services complies with applicable laws.

Account Registration and Security

Certain features of the Website require registration. When registering, you agree to:

  • Provide accurate, current, and complete information as prompted by the registration form and shall be responsible for all activity under your account.
  • Maintain and update your information to keep it accurate and current
  • Maintain the confidentiality of your password and account credentials
  • Accept responsibility for all activities that occur under your account
  • Notify the Company immediately of any unauthorized use of your account.
  • Accept additional Terms and Conditions, if any.

The Company reserves the right to suspend or terminate your account, refuse service, remove or edit content, or cancel orders at its sole discretion without prior notice or liability. You agree that you have no ownership or other property interest in your Account and that all rights in and to your account are owned by the Company.

You should not use another user's account without prior authorization from the Company. The Company shall not be liable for any loss or damage arising from your failure to comply with this section.

One-Time Passwords (OTPs) and authentication codes are confidential.

Services and Transactions

The Website provides information services related to logistics ecosystem. All Services are subject to availability, and the Company reserves the right to modify, suspend, or discontinue any Service at any time without giving any prior notice.

License to Use the Website

Subject to your compliance with these Terms and Conditions, the owner grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use this Website solely for your personal or legitimate internal business purposes and in accordance with applicable law.

This license does not transfer any ownership or intellectual property rights in the Website or its content to you. All rights not expressly granted herein are reserved by the owner.

Unless expressly permitted in writing by us, you shall not:

  • Copy, reproduce, modify, adapt, translate, or create derivative works from any part of the Website or its content.
  • Republish, distribute, transmit, display, perform, sell, license, rent, lease, or commercially exploit any material available on the Website.
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any software forming part of the Website, except where such restriction is prohibited by applicable law.
  • Remove, obscure, or alter any copyright, trademark, or other proprietary notices displayed on the Website.
  • Use any automated means, including robots, spiders, crawlers, scrapers, or similar technologies, to access, monitor, copy, or extract data from the Website without our prior written consent.
  • Use the Website in any manner that may damage, disable, overburden, impair, or interfere with its operation, security, or availability.
  • Use the Website for any unlawful, fraudulent, abusive, or unauthorized purpose or in violation of these Terms.

This license shall automatically terminate if you breach any provision of these Terms and Conditions. Upon termination, you must immediately cease all use of the Website and destroy or permanently delete any copies of materials obtained from the Website, except where retention is required by applicable law.

Nothing in these Terms shall be construed as granting any right, title, or interest in or to the Website, its content, trademarks, logos, software, or other intellectual property except for the limited license expressly granted under this clause.

Privacy Policy and Data Protection

The Company is committed to protecting your Personal Data in accordance with the Digital Personal Data Protection Act, 2023 (DPDPA) and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

In addition to the above, you hereby understands and agree that Company shall have the right to collect and use personally identifiable information of the User, such as full name, email address, phone number and address, as provided by the User to Company from time to time directly or indirectly (or provided in past). In addition, Company shall have the right to collect and use various other information including but not limited to your E-mails & SMS, item details and tracking details. Further, you agree that access to your aforesaid personally identifiable information will be provided to certain of our employees strictly on a need-to-know basis.

Intellectual Property Rights

All content on this Website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of the Company or its content suppliers and is protected under:

  • The Copyright Act, 1957 (as amended)
  • The Trademarks Act, 1999
  • The Patents Act, 1970
  • The Information Technology Act, 2000

Any unauthorized use of Intellectual Property shall constitute an infringement, and the Company reserves the right to initiate legal proceedings under applicable law.

User Obligations and Prohibited Conduct

You agree to use the Website solely for lawful purposes and in a manner consistent with all applicable Indian laws, regulations, and internationally recognized human rights standards. You understand, acknowledge, and agree THAT:

  • Documents/Information updated/uploaded shall be accurate, lawful, and authorized for sharing. The Company may retain such documents/information for future usage.
  • Shall maintain accurate account information and are responsible for all activity under his account.
  • Shall be solely responsible to keep himselves updated by visiting and logging-in & checking all notifications regular basis with respect to any information / event, including but not limited to, any update/modification in the Terms and Condition.

You shall NOT:

  • Post, transmit, or share content that is defamatory, obscene, pornographic, paedophilic, invasive of another's privacy, hateful, or racially or ethnically objectionable — as prohibited under the IT Act, 2000 and IPC
  • Infringe or violate any intellectual property rights of the Company or third parties
  • Spread false or misleading information that may harm any person or entity
  • Engage in phishing, hacking, or other cybercrimes prohibited under the IT Act, 2000
  • Use the platform to send unsolicited commercial communications (spam) in violation of applicable TRAI regulations
  • Use the Website to facilitate any illegal activity including money laundering in violation of PMLA, 2002
  • Impersonate any person or entity
  • Upload any virus, malware, or any destructive code
  • Circumvent or attempt to circumvent any security features of the Website
  • Use the Website in a manner that could disable, damage, or impair the Website's functioning.
  • Use any data from the Services/website for the development of any software program or to build a similar or competitive website, application, or service.

The Company shall report any cyber incidents, attacks, or criminal activity observed through the Website to the appropriate authorities including CERT-In as mandated by law.

Communication

By accessing or using the Website, you consent to receive communications from us electronically, including by email, SMS, telephone, or through notices posted on the Website, where permitted by applicable law. You are responsible for keeping your contact information accurate and up to date. You may opt out of marketing communications at any time; however, you will continue to receive essential service-related, transactional, legal, and security communications necessary for your use of the Website.

Assumption of Risk

The Website and its services are provided for communication purposes only. You acknowledge and agree that the owner shall not be liable for any loss, damage, or inconvenience arising from your use of or inability to use the Website. You assume all risks associated with accessing and using the Website and any reliance placed on its content or services.

Disclaimer of Information and Services

While the owner strives to provide accurate, complete, and up-to-date information and reliable Services, it does not warrant or guarantee the accuracy, completeness, reliability, availability, or suitability of any content, information, or Services provided through the Website. All information and Services are provided on an "as is" and "as available" basis, and your use of them is at your own risk.

Amendment or Variation

The owner reserves the right to modify, amend, update, or vary these Terms and Conditions at any time, at its sole discretion. Any changes will become effective upon their publication on the Website or as otherwise notified. Your continued access to or use of the Website after such modifications constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must discontinue your use of the Website.

Miscellaneous Provisions

Assignment: Users understand and agree that the Terms & Conditions and if agreed, provisions, rights and obligations granted by owner are non- transferrable or assignable by the User to any third party, without the prior written consent of owner.

Termination: Company may terminate these Terms and Conditions at any time and may do so immediately without notice, and accordingly deny you access to website/Services. Any such termination will be without any liability to Company.

Indemnification: You agree to indemnify and hold Company, its corporate parents, subsidiaries, and affiliates, and the officers, directors, employees, agents, representatives, partners, suppliers, and licensors of each harmless from any damages, losses, costs, liabilities, and expenses (including reasonable attorneys' fees and costs) relating to or arising out of any claims concerning: (a) the violation of the rights of any third party, including intellectual property rights, by Your Content; (b) your misuse of the Services; (c) your violation of this agreement; (d) your violation of any rights of another party, including any Users; or (e) your violation of any applicable laws, rules, or regulations.  The Company reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Company in asserting any available defenses.

Relationship: Nothing in this Agreement creates any partnership, joint venture, agency, fiduciary, employment, or representative relationship between NLDSL and any user.

Severability: If due to any change in Applicable laws, certain part of the Terms and Conditions or any provisions of the owner policies or portions thereof, becomes unenforceable, the remaining provisions shall continue in full force and effect so as to give effect to the intent of the parties.

Government, Customs & Regulatory Disclosure: The Owner may disclose information, documents, or data to government authorities, customs officials, courts, or regulators where required by law or official request. Users consent to such disclosure and waive claims arising therefrom.

Additional Terms: User are advised to check the website terms and conditions as well as policies such as Privacy Policy and the Website Disclaimer at all times, as Owner may update the Website and such terms from time to time. These additional policies are read as an integral part to this agreement.

Dispute resolution

These Terms and Conditions shall be construed in accordance with the applicable laws of India, and the courts at New Delhi shall have exclusive jurisdiction in any proceedings arising out of these Terms and Conditions or between Company and User in relation to use of website/Services.